Refund Policy

Canceling your order

You can make a cancellation of your order within 24 hours of your purchase. Should you decide to do so, you will receive a full refund to be delivered within 7 business days. After 24 hours, there will be no refunds.

 

Damage or Defective Products

If you received a different item as you have ordered, please contact us within 48 hours of receiving your order. We will arrange the correct delivery or return your payment in full amount. 

For defective or faulty products, please send us a picture or video showing us where the problem is and email it to us at support@jackselectronicstore.com . We will resolve the issue promptly by replacing your old product or refunding your purchases, and will also assist you with the return and shipping cost.

30 day money back guarantee

If you do not receive your product in 30 days, you will get a full refund guaranteed.

 

NOTICE:

This policy does not cover misuse, accidental damage, or purposely damaging the product